Tenant Handbook

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  1. Overview
    1. Introduction
  2. Move-In Information
    1. Introduction
    2. Pertinent Information For Your Move-In
    3. Move-In Checklist
  3. Office Of The Building Information
    1. Important Numbers
    2. Business Hours & Holidays
    3. Building Hours
    4. Management Staff
  4. Building Operations
    1. Building Access
    2. Building Security
    3. General Safety Guidelines
    4. Building Maintenance
    5. Janitorial Service
    6. Parking
    7. Vendor Regulations
    8. Rent Payment Information
    9. Mail & Other Deliveries
    10. Smoking
    11. Solicitors
  5. Building Rules & Regulations
    1. Building Rules & Regulations
  6. Area Amenities & Services
    1. Introduction
    2. Cakes
    3. Car Rental
    4. Caterers
    5. Dry Cleaners
    6. Hotels
    7. Florists
    8. Newspapers
    9. Office Supplies
    10. Travel Agencies
  7. Emergency Procedures
    1. Overview
    2. Emergency Phone Numbers
    3. Floor Response Team
    4. Floor Warden Responsibilities
    5. Fire
    6. Fire Safety Reminders
    7. Fire Prevention Tips
    8. Fire Extinguishers Basic Operation
    9. Earthquakes
    10. Tornadoes
    11. Hurricanes
    12. Explosions
    13. Medical Emergencies
    14. Bomb Threats
    15. Suspicious Packages
    16. Suspected Bomb Safety Precautions
    17. Evacuation
    18. Civil Disturbances
    19. Power Failure
  8. Important Forms

Floor Response Team

At the time of move-in, each tenant is asked to complete the Floor Response Team Form (found in Section VII of this Manual) designating personnel that will be responsible for taking charge in the event of an emergency. It is up to each tenant to assure that this form is updated when designated personnel leave employment of the firm or for other reasons are no longer able to perform the outlined duties of emergency personnel.

While the Office of the Building may periodically host Floor Response Team training, the general responsibilities are outlined here. It is the responsibility of all Floor Response Team personnel to familiarize themselves with these guidelines as well as all of the building's Emergency Procedures.

There are two (2) primary Floor Response Team positions. They are Floor Warden and Alternate Floor Warden:

(Each building may alter these positions and responsibilities as appropriate for your property.)

  • Floor Warden-Responsible for controlling staff in event of emergency and explaining/overseeing all emergency actions.

Each tenant should designate an alternate Floor Warden in case the Floor Warden is out of the office when an emergency occurs.

leads employees to exit stairwells and monitors the safe and efficient evacuation via stairwells.

ensures that no one uses the elevators during an emergency.

After all personnel have evacuated the suite, the searcher returns to the office suite to ensure that all have in fact evacuated and that there are no injured persons left behind.

Asssits any handicapped individuals during an emergency and/or building evacuation.