Tenant Handbook

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  1. Overview
    1. Introduction
  2. Move-In Information
    1. Introduction
    2. Pertinent Information For Your Move-In
    3. Move-In Checklist
  3. Office Of The Building Information
    1. Important Numbers
    2. Business Hours & Holidays
    3. Building Hours
    4. Management Staff
  4. Building Operations
    1. Building Access
    2. Building Security
    3. General Safety Guidelines
    4. Building Maintenance
    5. Janitorial Service
    6. Parking
    7. Vendor Regulations
    8. Rent Payment Information
    9. Mail & Other Deliveries
    10. Smoking
    11. Solicitors
  5. Building Rules & Regulations
    1. Building Rules & Regulations
  6. Area Amenities & Services
    1. Introduction
    2. Cakes
    3. Car Rental
    4. Caterers
    5. Dry Cleaners
    6. Hotels
    7. Florists
    8. Newspapers
    9. Office Supplies
    10. Travel Agencies
  7. Emergency Procedures
    1. Overview
    2. Emergency Phone Numbers
    3. Floor Response Team
    4. Floor Warden Responsibilities
    5. Fire
    6. Fire Safety Reminders
    7. Fire Prevention Tips
    8. Fire Extinguishers Basic Operation
    9. Earthquakes
    10. Tornadoes
    11. Hurricanes
    12. Explosions
    13. Medical Emergencies
    14. Bomb Threats
    15. Suspicious Packages
    16. Suspected Bomb Safety Precautions
    17. Evacuation
    18. Civil Disturbances
    19. Power Failure
  8. Important Forms

Building Maintenance

The Building Engineer is on duty Monday through Friday from 7:00am - 2:00pm. He is here to maintain building operations and to provide standard building maintenance. A designated office contact should be the person to place all maintenance requests.

Urgent Requests

Please have your Office Manager notify the Office of the Building of any URGENT maintenance or repair requests, or requests requiring immediate attention (i.e. burned out light bulbs, temperature control, etc.) We will have a building dayporter or a building engineer assist you as soon as possible.

Office Of The Building: 404-303-0885

When requesting Maintenance, please be prepared to provide the following information:

  1. Your name, company name and suite number
  2. Contact phone number
  3. Clearly identify the nature and location of the problem

General Maintenance Requests

For general maintenance requests not requiring immediate attention, please complete a Tenant Service Request Form (found in Section VII of this Manual) and fax it to the Office of the Building at 404-303-1446. We will respond to your fax with information regarding when an engineer or vendor will visit your suite to respond to the problem.